Raiffeisen Bank, the well-known bank from which millions of Romanians receive banking services of various types every day, has therefore officially announced the update of the availability of its services in the coming period, with the aim of improving the customer experience and ensuring optimal functionality of the systems.
Raiffeisen Bank says that most services are currently operational, but there are planned maintenance intervals for certain products and trading channels.
Starting on January 24, 2025, 23:00, and until January 25, 2025, 05:00, Raiffeisen Bank will perform maintenance on a series of services that target debit card transactions at POS, online debit card payments and cash withdrawals from ATMs or multifunction machines (MFMs). Customers who wish to use these services during the mentioned period may experience temporary interruptions.
Raiffeisen Bank also says that POS credit card transactions will be under maintenance during the same period (January 24, 23:00 – January 25, 05:00). However, online and ATM credit card transactions are reported to be fully functional and will not be affected by the outages.
Raiffeisen Bank Officially Issues a WARNING Targeting Millions of Customers in Romania
Raiffeisen Bank, on January 26, 2025, between 23:00 and 00:00, will conduct a second maintenance session targeting the Raiffeisen Smart Mobile (individual customers), Raiffeisen Online (individual customers), Raiffeisen SmartToken and Raiffeisen Smart Business applications. During this time window, customers may experience limitations in accessing digital services, but Raiffeisen Bank assures them that the technical team will work to minimize the impact on users.
According to official information, there are also services without planned interruptions, including online credit card transactions and credit card ATM transactions. Also, Raiffeisen Smart Market and Raiffeisen Mobile/Online applications for corporate clients remain operational without any scheduled maintenance sessions.
Raiffeisen Bank emphasizes that these maintenance intervals are intended to ensure a high level of security and efficiency for all banking services. Support teams are ready to provide assistance to customers who may encounter difficulties during the maintenance period, and the bank recommends that users plan their transactions outside the announced intervals to avoid possible inconvenience.
Through these actions, Raiffeisen Bank continues its strategy of constantly improving its digital infrastructure, focusing on security, speed and accessibility, so that all customers benefit from banking services at the highest standards. For additional information or assistance, customers can contact the Raiffeisen Bank support center or consult the section dedicated to service availability on the bank's official website.
